BusinessClassExpert — Privacy Policy

Effective date: September 14, 2025

Website: https://businessclassexpert.com

Welcome to Private Business Class LLC ("we," "us," or "our"), the company behind businessclassexpert.com (the "Service"). This Privacy Policy applies to your use of our website, businessclassexpert.com, and any SMS/text messaging services we provide. It describes the ways in which we collect, use, share, and protect your personal information, including in connection with any SMS communications you choose to receive from us. Your continued use of our Service constitutes your acceptance of the practices described in this Privacy Policy. Any capitalized terms not defined in this document carry the meanings assigned to them in our Terms and Conditions, which together with this Privacy Policy form the complete agreement between you and us governing use of the Service.

By using the Site or the Services, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Site or Services.

Overview — categories of personal information we collect

We collect, use and share various types of personal information (PI). For clarity, we organize the information we collect into the following categories:

• Identifiers / Identity Data — Full name, aliases, postal address, date of birth, government-issued ID numbers (passport number, national ID), nationality, country of issuance and expiration dates, IP address, device identifiers, cookies and other online identifiers.
• Contact Information — Email addresses, billing addresses, delivery/recipient addresses, telephone and mobile numbers (including for SMS communications).
• Commercial & Financial Information — Booking requests and history, travel preferences, purchased products or services, payment method information (payment card, bank account) and transaction records. Payment card data is processed by our payment processors; we may store limited metadata needed to manage bookings.
• Online & Technical Data — Login credentials, browser and device type, operating system, referring/exit pages, pages viewed, clickstream data, search queries, time zone, plugins, and other analytics/usage data.
• Geolocation Data — Approximate location derived from IP, or precise geolocation when you grant permission.
• Audio and Electronic Communications — Recorded phone calls, chat transcripts, email correspondence, and other electronic communications you send us.
• Inferences and Profile Data — Preferences, tendencies, profiling for marketing or personalization, feedback, and survey responses.
• Marketing Data — Communication preferences and opt-in/opt-out status for email and SMS.

SMS Data

When you opt in to receive SMS messages, we collect:

• Your mobile phone number
• Opt-in consent data
• Interactions with SMS messages (e.g., responses, delivery status, or clicked links)

Sharing and disclosure of personal information

We may share personal information with:

• Travel Suppliers (airlines, hotels, car rentals, activity providers) to make and manage bookings.
• Payment processors and banks for payment authorization and settlement.
• Service providers that perform services on our behalf (customer support, hosting, analytics, marketing, CRM, fraud detection).
• Advertising and marketing partners for interest-based advertising where you have consented.
• Law enforcement, regulators or other authorities when required by law, or to protect vital interests or prevent fraud.
• Business partners in connection with a corporate transaction (sale, merger, financing) — subject to confidentiality and notice.
• Other third parties where you have provided consent.

We do not sell personal information for money. If we engage in activities that the law defines as a "sale" under the CCPA, we will comply with applicable notice and opt-out requirements.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we collect information

We collect personal information in several ways, including:

• Directly from you when you create an account, make a booking, contact customer service, subscribe to newsletters, opt into SMS or promotions, or submit reviews or other content.
• Automatically through your use of the Site (cookies, analytics, server logs).
• From third parties such as Travel Suppliers (airlines, hotels), payment processors, travel agents, advertising partners, public databases, and social networks if you link accounts.
• From service providers that assist with identity verification, fraud prevention, marketing, analytics or customer support.

Why we collect personal information — lawful purposes & uses

We use personal information for the following business purposes:

• To provide and administer travel bookings and the Services — creating, processing and managing bookings, issuing tickets and vouchers, sending confirmations and travel updates.
• Payment processing and fraud prevention — to authorize, bill and refund payments, comply with payment card rules and prevent fraud.
• Customer service and support — responding to inquiries, resolving issues and fulfilling requests.
• Communications — sending booking confirmations, itinerary changes, important notices, transactional messages, support messages, and (with your consent) marketing and promotional messages.
• Personalization & user experience — improving search results, customizing offers, remembering preferences and providing relevant content.
• Analytics & product improvement — measuring and analyzing usage, site performance, and trends to improve our Services.
• Compliance, safety & legal obligations — complying with laws and regulatory obligations, responding to legal process, and protecting the safety and security of passengers and our services.
• Marketing & advertising — delivering marketing communications and advertising (subject to your choices and applicable law).

Cookies and tracking technologies

We and our partners use cookies, web beacons, pixels, and similar technologies to collect technical and usage data. These technologies allow us to:

• Keep you logged in and manage sessions.
• Remember preferences and language settings.
• Measure and analyze performance and usage.
• Deliver personalized content and targeted advertising.

You can manage cookie settings through the cookie banner on the Site or via your browser settings. Disabling essential cookies may degrade your experience.

Data transfers and international processing

BusinessClassExpert is based in the United States (Florida). Personal information may be transferred to, stored, and processed in the U.S. and other countries. When transferring internationally we use safeguards such as standard contractual clauses and other mechanisms required by law.

Retention of personal information

We retain personal information as long as necessary to provide the Services, for legitimate business needs (including resolving disputes, enforcing terms, detecting fraud), and to comply with legal obligations. Typical retention periods range from 1 to 7 years depending on data type and legal requirements.

Your rights (access, correction, deletion, portability, objection)

Depending on your jurisdiction you may have rights to:

• Access the categories and specific personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information (subject to exceptions).
• Request portability of your data in a commonly used format.
• Object to or restrict certain processing activities, including direct marketing.
• Opt out of the sale or sharing of personal information where applicable.

To exercise rights, contact BusinessClassExpert at info@businessclassexpert.com or call +1(855) 805-1133. We will verify your identity before fulfilling requests.

How we protect your information

We implement administrative, technical, and physical safeguards designed to protect personal information, including access controls and encryption where feasible. However, no system is 100% secure; notify us promptly of suspected breaches.

Children's privacy

Our Site and Services are not intended for children under 16. We do not knowingly collect information from children under that age. If you believe we have inadvertently collected such data, contact us and we will take steps to delete it.

SMS, calls and marketing communications

Opt-In: By providing your mobile phone number and opting in, you consent to receive SMS messages from BusinessClassExpert.com, including promotional offers, travel updates, and responses to inquiries. You may opt in via our website, booking process, or other explicit consent methods.

Opt-Out: You may opt out at any time by replying "STOP" to any SMS message or emailing info@businessclassexpert.com. We will cease sending promotional SMS messages, though we may send a final confirmation message.

Message Frequency: Message frequency varies based on your preferences and our promotions. Standard message and data rates may apply, as determined by your mobile carrier.

SMS Consent: Your SMS consent is not shared with third parties or affiliates. It is used solely by Private Business Class LLC to communicate with you as described in this policy.

Promotional email and unsubscribe

Promotional emails can be unsubscribed via the link in the email or by contacting info@businessclassexpert.com. Transactional emails (booking confirmations) are required to provide the service and cannot be unsubscribed.

Third‑party links, widgets and social media

We are not responsible for the privacy practices of third parties or linked sites. Review their policies when you leave our Site.

Copyright, trademarks, use of the Site & user conduct

All content is protected by copyright and trademark. You may use Site content for personal, non‑commercial purposes only and must not remove proprietary notices. Prohibited actions include scraping, reverse engineering, malware, impersonation, and spamming.

Copyright infringement (DMCA) policy & agent

If you believe your copyright is infringed, send a DMCA notice to info@businessclassexpert.com with required information. Include "DMCA Notice" in the subject line.

Submissions, reviews and user content

By submitting content you grant BusinessClassExpert a perpetual, irrevocable, royalty‑free, worldwide license to use it. Do not submit confidential information.

Indemnification

You agree to indemnify BusinessClassExpert for claims arising from your breach of these policies, misuse of the Site, or violation of third‑party rights.

Disclaimer of warranties & limitation of liability

The Site and Services are provided "as is." BusinessClassExpert disclaims all warranties and limits liability to amounts you paid for the relevant booking to the extent permitted by law.

International users & data transfers

By using the Services you consent to U.S. processing and international transfers. We use safeguards for cross‑border transfers.

Residents of specific jurisdictions (CCPA/CPRA & GDPR notice)

California residents may have rights under CCPA/CPRA (access, deletion, opt‑out). EU/EEA residents have rights under GDPR. Contact info@businessclassexpert.com to exercise rights.

Data retention, deletion & account closure

We will delete or de‑identify your data upon request where feasible, except where retention is necessary (legal compliance, fraud prevention, disputes).

Security incident & breach notification

We will notify affected users and regulators of breaches as required by law and take steps to mitigate harm.

Changes to this Privacy Policy

We may update this policy. We will post the revised policy with an updated effective date and notify users where required.

Governing law & jurisdiction

This Privacy Policy is governed by the laws of the State of Florida, USA, without regard to conflict of law principles.

How to file a complaint with a supervisory authority

EU residents may complain to their supervisory authority. California residents may contact the California AG.